Showing posts with label surrey. Show all posts
Showing posts with label surrey. Show all posts

Sunday, September 26, 2010

Parking Ticket Outside the Foodbank

I've been involved in advocacy and activism all my life but for the past ten years, it's been my passion and my focus outside of mothering. I've been a spokesperson on the rights of exotic dancers and other adult entertainers. I've worked in transition houses for women (as well as men and youth) fleeing violence, coping with addictions, struggling with homelessness, and suffering from mental health conditions. Many of whom fit the criteria of "all of the above."

I've also been involved in health and safety work, political lobbying, ethical research of marginalized populations and more. I have a keen eye for injustice. And when something happens that just isn't right, I see it. I feel it. And I want to do something about it.

But until recently, much of that "stuff" wasn't really happening to me. I'd had enough of the "above mentioned" experiences to relate and understand. But until I was so sick that I couldn't speak for myself or defend myself, I did not know what it was like to be so silenced. Until I was so poor that I was contemplating every possible source of money to feed my children, I did not know what it was like to be so desperate.

It is a whole other thing to speak for yourself than to speak for another. When we defend others, we know that what we are saying cannot be disputed. We know that we are unequivocally correct in our assessment of injustice. But I have found, that at least for me, when I speak for myself, I am uncertain, ashamed, and intimidated. It is very hard to speak for myself.

I've got to do it when I'm really mad and outraged. Because once that anger wears off, I become complacent. I am much more likely to accept abuse than to fight it when the abuse is occurring to me.

Having said all this, there *was* a day recently when I was mad and outraged enough to speak for myself. That was the day I got a parking ticket outside the food bank.

It was my own fault. The previous week had been my first week using the services of the Foodbank. As I'd pulled up, I saw that the parking lot was full and most of the parking on the street was also full. There was one side of the street that was conspicuously open. Looking closer, I saw that it was pay parking, so I turned around and parked down the street outside a strip mall for free.

This week, I pulled up to the foodbank with my head full of who-knows-what and the two kids fighting in the back seat. I looked up and saw the green circle around the "P" on the sign and thought we were good to go. I pulled in, got the kids out and went to stand in line. The lineup was very long and we had to walk to the back of the parking lot to stand at the end. We did not see the parking police give us a ticket while we waited for close to an hour to get our food.

After picking up the few groceries we could use on our restricted, gluten-free diet, we went back to the car and just as we pulled out, I noticed the ticket on my window.

I was instantly upset. I had maybe $15 worth of groceries from the food bank. I also had a $35 parking ticket. I couldn't hold it in. I may have cursed out loud in front of my kids, I don't remember. But I do remember that I screeched, ranted, then cried my eyes out in front of my kids. And they sat there noiselessly, not knowing what to say.

It was my own fault. The previous week and the parking sign came back into my mind. The fact that I was the only car parked on that side of the street should have given me a clue. But what was so much worse was that I was using the foodbank because I was so broke. The last thing I needed was a parking ticket. This ticket essentially negated the groceries I had come for. I could have gone to the store and bought the things I preferred rather than wasting an hour of my day for a handful of items I might not have picked if I'd had a choice.

Underneath all my self-reproof and frustration was anger. How could they be ticketing people outside the foodbank. And not just any old foodbank day, but this was the day for pregnant mothers and mothers of children under one year old. We are the poorest families in our community.

My home only being a short distance from the foodbank, I was still wiping away tears and taking deep breaths by the time I walked in the door. Before I even put away the groceries, I walked over to the computer and googled the City of Surrey. I found a very convenient link that allows Surrey citizens to send emails to the mayor and all the city councilors at once.

This is the letter I sent:

To: Mayor and Council
Subject: Parking ticket outside of food bank
Message: Hi there,

I am recently new to using the food bank. A single mom, with two kids and pregnant, I have been unable since separating from my husband in November to secure a consistent paycheque.

I have to say that I am extremely disturbed and disappointed that I received a parking ticket outside of the food bank today. Because my children and I are gluten intolerant, we can barely use any of the food offered to us as it is.

I realize it was my mistake. When I read the sign, I only read the times for parking and did not realize it was pay parking. There are no parking meters and the sign has a green circle, which I interpreted as available parking.

My mistake has cost me $35 and basically negates having stood in a long line up for very few groceries.

I wonder how can a bylaw officer and the city of surrey live with themselves after ticketing people who are standing in a food bank line up. Our income is checked, we are clearly low income people.

I went on a particular day - Wednesday - which is for pregnant mothers and mothers with children under 1 year of age. So, essentially, your bylaw officers are preying on the lowest income mothers of our community.

I accept that I should have read the sign better and I will most definitely not make that mistake in the future. But I am truly disgusted that in a community that I am usually proud to live, bylaw officers are ticketing the poorest community members.

My children had to see me break down because of it. You don't know what it's like to lose $35 because of an honest mistake. You don't know what it's like to stand in a food bank line up. You don't know what it's like to not know how you will pay your rent this month, nevermind pay a ticket you got while standing in a foodbank line up.


Admittedly, I was a little melodramatic in the last paragraph. But I’d worked myself up by that point in the letter writing. (lol) I spent the next few days in regret for sending the letter, thinking how it had been my mistake and I quickly sent off a cheque for the lesser amount if paid within 7 days.

Saturday morning, however, I received a phone call from one of the city councilors. Gosh I wish I remembered her name! She said she'd been reading my email over breakfast and she agreed with me. Then she said she would try to get my ticket absolved.

True to her word, I received a call that week from the Bylaw people. They didn't apologize. They didn't admit wrongdoing. But they sent me back my cheque. I thought that was very nice of them.

Hopefully they will refrain from ticketing outside the foodbank - especially on "pregnancy-brain" day when the expecting mothers congregate for food for their families.

It just goes to show that we need to speak for ourselves. We need to stand up for the rights of not only others, but ourselves! Most of the time no one else is going to do it for us. It's up to us. And if we're lucky, we may even benefit from it, like I did with my parking ticket. You just never know. xo

Options Community Services Society, Surrey, BC

Despite my generally negative opinion of Sage Midwifery, I must thank one of the midwives there, Janine, from the bottom of my heart for connecting me with Options Community Services Society.

From the first phone call I received, I have had nothing but a wonderful and beneficial experience with them. The program that I am involved with is called "Healthiest Babies Possible" and it is offered to pregnant moms until their newborns are six months old.

Here are some of the reasons I highly recommend this organization (or at least this particular program within the organization):

  • They have a dietician on staff who makes house calls! This was a Goddess-send for me and my gluten intolerant family. I was particularly concerned about becoming pregnant only 6 months into my recovery from severe and debilitating gluten intolerance symptoms. The dietician came to my home and offered lots of advice - telling what I was doing right, what I could be doing better, and generally putting my concerns to rest. (Incidentally, the dietician who handled my file is also gluten intolerant, as is the woman who phoned me in the first place to ask what kinds of services I would be interested in. How convenient is that?!)
  • They provide free lunches in different locations throughout each month. During the free lunches, there is also a themed educational component and discussion period before lunch is actually served. Present at the lunches are dieticians, counsellors, nutritionists, and other worthwhile support people for pregnant mothers. The lunch is also very child friendly. I have been to one lunch so far. My over-active son was not once scolded by any participants or facilitators - much to my relief and enjoyment. My gluten intolerance was taken into consideration and an individual plate made for each my son and I that did not include items with gluten in them. Because we stayed until the end, we also got to take home leftovers -which for that particular week really saved my family. We were out of money and low on food. It couldn't have come at a better time. They also gave out $10 grocery cards - another much appreciated gift for my family during this time of struggle. The lunches also offer free baby clothes on site which I plan to take advantage of in the future, now that I know the sex of my unborn child. :)
  • I was assigned a "counsellor" who also makes house calls! This whole "house-call" thing is amazing for a busy single mom who has no gas in her car and is saving would-be bus fare for groceries. My counsellor (her name is Jill) is incredibly awesome. I didn't think I would need her for emotional support, but lo and behold, during a conversation about housing I became very emotional and poured my heart out to her. She was very understanding and helpful and she is doing all that she can to support my search for affordable housing. I love you, Jill!
  • Each home visit I've had, I was presented with informative pamphlets on subjects of interest to me pertaining to pregnancy. I've received forms for housing that I didn't know existed. And I have also been given...yes, another $10 grocery card. Because I am working now, I am saving up my gift cards for after the baby is born and finances are much scarcer. I cannot express the degree of gratitude I feel for this small but significant gesture. I go to the food bank but they do not have very much to offer that is gluten-free, so having the extra grocery money to accommodate my family's restricted diet is literally life-saving.
  • They call you to remind you of the lunches! I expressed that I would most likely attend the lunches that are closest to my house. Every two weeks, the day before that lunch is offered, I get a phone call from the organization reminding me. I think that is just such a wonderful and proactive service and I commend the organization for doing it.
  • They give me free prenatal vitamins and with a doctor's note about the low iron, I can also receive free iron supplements. If you have to buy iron supplements and you're low income, you'll know why I think this is so incredibly awesome. Iron is EXPENSIVE!
I'm sure I will think of more things to add to this review, but the general gist of it is - OPTIONS ROCKS! I have worked for many non-profit organizations and accessed many services through others, but never have I had the pleasure of participating in such a well-run, well-thought-out, compassionate, and truly beneficial program as this one. Kudos to the program creators. Your karma is secure. ;) xoxo